Blown Amp!!

[Kn'thrak]

Well... just when you thought manufacturers suck they do something nice.

LIke I said in my first post, my precious Onkyo amp blew up and I got a new amp. The blown amp has a valve of $5000 (still even its 5 years old), so decided not to throw it out but repair it. The cost was too great to get it repaired (something like $500), and left it.
After sometime, Onkyo's official repair ppl came back to us and told us they will give us a brand new receiver for the trouble they caused (they kept on saying it our fault and we have faulty speakers but we proved them wrong). So now.. they gave me the Onkyo TX-NR900. Shocked and confused to as why, thought it was a nice gesture.. or they are playing some sick twisted game.

Anyway, with the link above, this receiver is packed with features. In the end, Onkyo gave me a free AUD$4800 receiver.



Don't know if this is Onkyo's new strategy or somone in management felt sorry, Onkyo's credit has upped in my book. The things I did to deserve this?

• Went to an official Onkyo repair company.
• Waited patiently for the repair.
• When asked for my speakers (very large ones with stands), I gave them in so they could check them out.
• Again waited patiently
• Decided not to pay the high repair bill and keep the broken amp.

You decide if these actions summed up to something. But I recommend and will do from now on... if something breaks, go to the manufacturers and be helpful and supportive. Being hardass to them doesn't help.