I mostly agree, but I'm not sure that the opinion of a few in a forum was a factor, as it was pointed out many times nobody from the management level ever read or participated.

As for the third party vendor stuff, I had posted about this previously, they have taken over as BB Canada scales back big time with physical inventory. How this business model can validate the existence of Brick and Mortar stores is beyond me.

The BB corporate business plan for North America was to return to profit with a new structure, which they implemented. The next phase was called "The New Blue" which began around the year that the BB forum was shut down. This phase was to give Best Buy a new look both in-store and online, and a focus on expanding in Mexico.

Make your own assessments, but if you go to either the BB US or BB MX websites you have the "New Look", so why is BB Canada not investing in this North American strategy?